PRIVACY POLICY
Effective Date: 1st September 2024
1. Introduction
Welcome to WJR Window Cleaning (“Company,” “we,” “our,” or “us”). We are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Information We Collect
2.1 Personal Information: We collect personal information that you provide to us, including:
Name
Contact information (e.g., email address, phone number)
Address
Payment information
Any other information you provide voluntarily
2.2 Automatically Collected Information: When you interact with our website or services, we may collect information automatically, such as:
IP address
Browser type and version
Operating system
Usage data (e.g., pages visited, time spent on site)
Cookies and similar technologies
2.3 Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
We use your personal information for the following purposes:
To provide and manage our products and services
To process transactions and send related communications
To respond to inquiries and provide customer support
To improve our website and services based on your feedback and usage
To send promotional information, with your consent
To comply with legal obligations and protect our legal rights
4. Disclosure of Your Information
4.1 Service Providers: We may disclose your personal information to third-party service providers who assist us in operating our business, such as payment processors, data analysts, and marketing partners. These service providers are bound by confidentiality agreements and are required to protect your information.
4.2 Legal Requirements: We may disclose your personal information if required by law or in response to valid requests from public authorities.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
5. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to secure your information, no method of transmission over the Internet or electronic storage is entirely secure.
6. Access and Correction
6.1 Access: You have the right to access your personal information held by us. To request access, please contact us using the details provided below.
6.2 Correction: If you believe that your personal information is incorrect or incomplete, you may request correction. Please contact us with your request, and we will make the necessary changes.
7. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal or regulatory requirements. Once it is no longer needed, we will securely dispose of it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the effective date will be updated accordingly. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
WJR Window Cleaning
RPO Lakewood
PO Box 48058
Winnipeg, MB, R2J 4A3
info@wjrwindowcleaning.com
(204) 290-2011